Personal Data We Process
We collect information you provide us voluntarily and knowingly when you submit an inquiry.
Inquiry Information. When you contact us with an inquiry via e-mail to [sales@Watrix.io] or through our inquiry form [www.watrix.io]. You will be asked to provide information such as your name, email address, phone number, and the text of your message. The mandatory fields for completion will be marked as such.
We collect information you provide us voluntarily when you order the Service.
Registration Information. When you register to the Service, you will be required to provide us with your full name, phone number, address, billing information and shipping information. We do not collect your payment information. Your payment will be processed only via authorized credit billing companies. You may also choose to provide us with information about the property where the Product is to be installed such as the number of bathrooms, whether there is a yard or a pool, the number of people living in the property etc.
We may collect information of people you assigned as your contact persons via the App.
Contact Person Information. You may provide us with contact information of people who you assign as your contacts to receive notification from the Service on your behalf, such information will include their name, email address and phone number. By providing information of such third parties, you hereby confirm that you have such third parties’ consent to provide their personal information to the Company and to be contacted by the Company as described in this Policy.
We may request access or permission to certain features from your mobile device.
These Features may include your mobile device’s camera, contacts, SMS messages, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
* You do not have a legal duty to provide any of the above information. However, if you choose not to provide your Inquiry Information or Registration Information, you will not be able to submit an inquiry or place an order of the Service.
We also collect analytics information about your use of the Service.
When you use the Service, we record and collect certain information about your interaction with the Service, including any data regarding water consumption collected via the Service, the IP address from which you access the App, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Service. We refer to this data as “Analytics Information”.
How We Use Your Personal Data
To respond to your inquiry.
We will use your Inquiry Information to contact you about your inquiry and handle your inquiry.
To fulfill your order, for record-keeping purposes and for managerial reporting.
We will process you Registration Information to fulfill your order, charge you for the amount due, ship the Products you ordered to your shipping address and provide the Service to you. We will then use your Registration Information to the extent necessary for our internal record-keeping and reporting.
To send you administrative and marketing communications.
We use Analytics Information to improve and enhance the Service, our services and our email communications. We also use it for business administrative purposes.
We use Analytics Information to improve the Service, our email communications and the products and services we offer to customers. We also use the Analytics Information to adapt the Service, its content, and services and our email communications, to users’ preferences. Finally, we will use the Analytics Information to understand the market in which we operate and for managerial reporting and business planning.
When and How We Share Personal Data With Others
We will not share your information with third parties, except in the events listed below or when you provide us your explicit and informed consent.
We share your information with our service providers helping us operate our business and the Service.
We will share your personal information with our service providers, who assist us with the internal operations of the Service and our business and in the fulfillment and shipping of your order. These companies are authorized to use your personal information only as necessary to provide these services to us and not for their own promotional purposes.
We will share information with competent authorities, if you abuse your right to use the Service, or violate any applicable law.
If you have abused your rights to use the Service, or violated any applicable law, we will share information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We will share your information if we are legally required to do so.
We will share information if we are required to do so by a judicial, governmental or regulatory authority.
We will share your Information with third-parties in any event of change in our structure.
If the operation of the Service or our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information only as required to enable the structural change in the operation of the business.
We do not sell your personal information.
We do not sell your personal information to third parties.
What are cookies?
Cookies are text files, comprised of small amount of data, that are saved on your computer or other device (e.g. smartphone, tablet, etc.) when you use the internet and visit various Services.
The information that the cookies maintain is read by the Service you visit, during the session of your visit to the Service (these are called ‘session’ cookies), and when you return to visit it again (these are called ‘persistent’ cookies).
Necessary. Cookies that are strictly necessary for the functioning of the Service. The Service cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Service may not function properly.
Localization. Cookies that help us direct user traffic to the appropriate local version of our Service.
Statistics. Analytics cookies that help us understand how you and other users interact with our Service by collecting data that does not directly identify you.
You can always delete or disable cookies.
You can always delete the cookies saved on your device through the settings of your computer browser or device. You can also disable cookies for future use through the settings of your computer browser or device.
Security and Data Retention
We will retain your personal information for as long as we need it to operate the Service and interact with customers, and thereafter as needed for record-keeping purposes.
We retain personal data for the duration needed to support our ordinary business activities operating the Service and interacting with customers. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, record-keeping requirements, resolve disputes, establish and defend legal claims and enforce our agreements.
We implement measures to secure your Information.
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure personal information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.
International Data Transfers
We will internationally transfer information in accordance with applicable data protection laws.
If we transfer your personal data for processing at locations outside your jurisdiction, we will abide by data transfer rules applicable to these situations.
The Service is not directed to children under 18.
The Service is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow children under the age of 18 to order Products via the Service.
Changes to This Privacy Notice
Last Update: April, 2021.